ALDI Update (March 13, 2020)

A message to our customers about coronavirus from our CEO, Jason Hart

Dear Customers,

At ALDI, we know you rely on us as your trusted neighborhood grocery store. We truly value your continued loyalty and I’d like to let you know how we are ensuring we meet your needs during this challenging time.

Our teams are working diligently to keep our shelves stocked and we are continuing to react to the Covid-19 situation. In the midst of increased demand and challenging supply, we are focused on the products you are likely to want most: water, pantry staples, pre-made meals, cleaning supplies, toilet paper and more. To support as many customers as possible, you may see quantity limits placed on select items. We appreciate your patience as some of these products may be temporarily unavailable in some of our stores.

To help maintain a clean and safe environment for you and our employees, we are intensifying cleaning practices at all of our stores, offices and warehouses.  We have dedicated more time to sanitization procedures, focused on the most common touch points.  As an ALDI customer, your shopping experience may look a little different as we continue to navigate this difficult situation and we thank you for your understanding. 

We are thankful for the hard work and dedication of our team members each and every day. We are continuing to be in close communication with our team and are encouraging any sick team members to stay home. In addition, we are enhancing our sick leave policy to further support our employees and their families. 

Again, thank you for being a loyal ALDI customer, and we look forward to continuing to serve you, your families and our communities.

Respectfully,

Jason Hart

CEO, ALDI U.S.

If you have any additional questions regarding our response to Covid-19, please use one of the following links: 

For customer inquiries, please submit questions online here

For media or government inquiries, please contact the ALDI Public Relations department